Waterfoot Park FAQs
Frequently asked questions
All you need to do is ask
You'll find answers to some of the most common queries right here. However, if you can't find what you're looking for, don't hesitate to get in touch - we'd be happy to help.
- What are your season dates?
Waterfoot Park is open from the 1st of March 2024 until the 6th of January 2025 for holiday homeowners, self-catering accommodation and S-Pod glamping cabins. The touring field and glamping pods are available from the 1st of March until the 16th of November 2024. Please see sections 9-14 in our Terms and Conditions.
- Can I bring my dog?
Waterfoot is a dog-friendly holiday park, however, we keep some accommodation dog free for those who suffer from allergies. Please note - where accommodation is listed as not dog-friendly, this does not guarantee that the property has not been occupied by pets in the past.
- What time is check-in?
Touring is from 1pm, glamping pods are available from 3:00pm, and S-Pods and cottages are available from 4:00pm.
- What time is check-out?
Touring is from 12:00, glamping pods, S-Pods and cottages must all be vacated by 09.30am.
- What are the reception opening times?
Reception is open from 9am to 11am and 1pm to 5pm.
- What is the maximum group size that can book?
This will depend on availability. If you wish to make a group booking, please get in touch via email at bookings@waterfootpark.co.uk.
- How much will the deposit be?
The deposit for touring is equivalent to the cost of the first night and for all self-catering bookings the deposit is 10% of your total booking cost or the full price if you are only staying for one night.
- I’m bringing a baby, are a travel cot and high chair provided?
Travel cots and high chairs are available on request, free of charge. If you would like to add these to your booking, please contact us on 01539 587 842. Subject to availability. Please note that bedding is not provided for the travel cot and the mattress supplied is thin, so you will need to bring your own.
- Are there accessible facilities?
We do have accessible facilities. Please see our access statement for full details.
- Is there a washing machine on site?
Our cottages all come equipped with a washer/dryer and the touring facility building has two washing machines and two tumble driers, both coin-operated.
- How far is it to Pooley Bridge?
The village can be reached in 15 minutes by foot and is only a two minute drive.
- Is there good phone reception?
Phone signal is variable on-site. However, our self-catering properties have free WiFi.
- I’m staying in a glamping pod, what should I bring?
You'll need to bring your own bedding, towels, cooking utensils, and crockery and cutlery.
- Can I bring a BBQ?
Campfires, fire pits, and wood burnt on barbecues are not permitted on the park. This is both for fire safety reasons and the comfort of other park users due to the smoke created. Barbecues are only allowed if using charcoal and/or gas and they must be used on hard standing areas. (Barbecues may be used on the grass as long as they are raised at least 18 inches from the ground.) Please do not place barbecues on the picnic benches or decking areas, or dispose of portable barbecues in general waste containers under any circumstances. We are happy to advise of where to dispose of them.
- Can I book a seasonal touring pitch?
Sorry, but we do not offer this facility.
- What is the maximum length of tourer I can bring?
You can book up to 8m shipping length through our website. However, if you need to discuss this in more detail please email us at bookings@waterfootpark.co.uk.
- Can I bring an awning?
Yes, however, the awning should be erected on hard standing.
- Can I park my car next to my pitch?
Yes.
- Can I bring a tent?
Sorry, but we do not offer pitches for tents or gazebos.
- What is the cancellation policy?
Please refer to section 9 of our Booking Terms and Conditions.
- Do you have an electric car charging point?
Yes - We have 1 double 11kW EV charger on-site. Charges apply. Please download the Monta app in advance of your stay and follow the instructions to charge your vehicle. This is the link for the Monta app in Apple and Android stores. https://monta.com/ie/how-to-charge-with-monta/.
